The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include:

The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include:


a) focus on the customer,
b) incremental or continuous improvement
c) problem detection and correction
d) measurement
e) all of these are part of the core values proposed.