Spouses of military members used to complain they could not find jobs because they moved every three years with the military. But with the increased demand for_____ , some organizations value the ability to make a relatively short-term commitment by hiring military spouses.

Spouses of military members used to complain they could not find jobs because they moved every three years with the military.  But with the increased demand for_____ , some organizations value the ability to make a relatively short-term commitment by hiring military spouses.

a. temporary workers
b. emergent workers
c. task-oriented employees
d. job-specific employees
e. knowledge workers

Ans: E

Top managers at GE are highly regarded by other companies. They are frequently approached by executive search firms with information about openings at other companies. The managers are examples of

Top managers at GE are highly regarded by other companies.  They are frequently approached by executive search firms with information about openings at other companies.  The managers are examples of

a. emergent workers.
b. knowledge workers.
c. contributory employees.
d. task-oriented employees.
e. job-oriented workers.

Ans: A

Advantages of contingent workers include all EXCEPT

Advantages of contingent workers include all EXCEPT

a. flexibility.
b. wage reduction.
c. benefit reduction.
d. performance improvement.
e. reduced need for career planning.

Ans: B

_____ are employees whose contributions to an organization are based on their mental abilities.

_____ are employees whose contributions to an organization are based on their mental abilities.

a. Technical workers
b. Knowledge workers
c. Contributory employees
d. Task-oriented employees
e. Consultants

Ans: D

The 3,500 Las Vegas Strip MGM Grand Hotel workers are represented by the Culinary Workers Union Local 226 and the Bartenders Union Local 165. These are two examples of

The 3,500 Las Vegas Strip MGM Grand Hotel workers are represented by the Culinary Workers Union Local 226 and the Bartenders Union Local 165. These are two examples of

a. bargaining units.
b. decertified union groups.
c. subunions.
d. employee coalitions.
e. labor alliances.

Ans: C

San Antonio employees in a multitude of occupations are fearful of losing their jobs due to the recent spate of corporate merger, acquisition, and consolidation activity in the region. Employees also are concerned that they are not being paid as highly as their counterparts in other cities. They are interested in joining a union to protect themselves. The next step is to

San Antonio employees in a multitude of occupations are fearful of losing their jobs due to the recent spate of corporate merger, acquisition, and consolidation activity in the region.  Employees also are concerned that they are not being paid as highly as their counterparts in other cities.  They are interested in joining a union to protect themselves.  The next step is to

a. hire a binding arbitrator to settle grievances.
b. hold certification elections.
c. hold a decertification election.
d. engage in collective bargaining.
e. collect employee signatures on authorization cards.

Ans: A

Germany's biggest labor union, the I.G. Metall labor union, asked employers for a 6.5 percent increase due to a growth in the German economy. Employers countered with a 2 percent increase. Thus began the _____ process.

Germany's biggest labor union, the I.G. Metall labor union, asked employers for a 6.5 percent increase due to a growth in the German economy.  Employers countered with a 2 percent increase.  Thus began the _____ process.

a. labor relations
b. grievance procedure
c. collective bargaining
d. certification
e. arbitration

Ans: E

Germany's biggest labor union, the I.G. Metall labor union, threatened to call a strike of industrial and electrical workers in the province of Baden-Wurttemberg, the heart of Germany's automotive and high-tech industries. A binding arbitrator, Hans-Jochen Vogel, was called in to settle the dispute. Like in the United States, this arbitrator

Germany's biggest labor union, the I.G. Metall labor union, threatened to call a strike of industrial and electrical workers in the province of Baden-Wurttemberg, the heart of Germany's automotive and high-tech industries.  A binding arbitrator, Hans-Jochen Vogel, was called in to settle the dispute.  Like in the United States, this arbitrator

a. would have been paid for by the government.
b. rendered a decision that both parties had to obey.
c. could suggest possible compromise but could do nothing to thwart the strike.
d. would have been paid for by the employers.
e. would have been selected by a majority of the union members.

Ans: C

When labor disputes go to final and binding arbitration, arbitrators

When labor disputes go to final and binding arbitration, arbitrators 

a. evaluate the management point of view to determine if it is correct.
b. listen to both sides of the case.
c. listen to the union point of view to decide if they agree with it.
d. are selected by the union.
e. are selected by management.

Ans: B

A labor agreement is enforced by the

A labor agreement is enforced by the

a. grievance procedure.
b. union rights clause.
c. management rights clause.
d. union security clause.
e. strike/lockout clause.

Ans: B

During the term of a labor contract, disputes are resolved by

During the term of a labor contract, disputes are resolved by

a. the union, which goes on strike.
b. the union members, who vote on the issues.
c. the National Labor Relations Board.
d. the grievance procedure.
e. management.

Ans: A

Guidelines for _____ are generally NOT contained in a labor agreement.

Guidelines for _____ are generally NOT contained in a labor agreement.

a. wages
b. grievance procedures
c. benefits
d. management’s salary
e. hours

Ans: D

_____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.

_____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.

a. Negotiation
b. The grievance procedure
c. Collective bargaining
d. Certification
e. Arbitration

Ans: D

The National Labor Relations Board will conduct a union certification election if

The National Labor Relations Board will conduct a union certification election if

a. 50 percent of the firm employees sign authorization cards.
b. 30 percent of the firm employees sign authorization cards.
c. 30 percent of the potential bargaining unit sign authorization cards.
d. 30 percent of those voting support a union.
e. 60 percent of the firm employees sign authorization cards.

Ans: C

What must happen first before employees can form a new local union?

What must happen first before employees can form a new local union?

a. Employees must become interested in having a union.
b. The NLRB must set up a vote.
c. The Teamsters must make speeches.
d. The employer must become interested in having a union.
e. Thirty percent of employees must sign authorization cards.

Ans: C

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization. This is part of _____.

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.  This is part of  _____.

a. assessment centers
b. performance appraisal synchronization
c. job analyses
d. career planning
e. replacement charts

Ans: A

Who is responsible for overseeing the process of forming a local union?

Who is responsible for overseeing the process of forming a local union?

a. The management of the organization being unionized
b. The Department of Labor
c. The National Labor Relations Board
d. The national union(s) involved
e. Employees

Ans: D

Allison and William both started working at the newspaper on the same day. Allison is single. William is married with six children. Allison benefit package includes extra vacation time and stock options. William takes the minimum vacation time. His benefit package includes dental and medical coverage as well as tuition reimbursements. The newspaper for which Allison and William work obviously offers its employees a(n)

Allison and William both started working at the newspaper on the same day.  Allison is single.  William is married with six children.  Allison benefit package includes extra vacation time and stock options.  William takes the minimum vacation time.  His benefit package includes dental and medical coverage as well as tuition reimbursements.  The newspaper for which Allison and William work obviously offers its employees a(n) 

a. open pay system.
b. performance appraisal system.
c. all-salary compensation system.
d. control system.
e. cafeteria benefits plan.

Ans: C

Some employers have instituted a(n) _____ . This allows employees, within limits, to choose a benefit package that best suits their own needs.

Some employers have instituted a(n) _____ . This allows employees, within limits, to choose a benefit package that best suits their own needs.

a. incentive pay system
b. performance appraisal system
c. all-salary compensation system
d. select plan
e. cafeteria benefits plan

Ans: E

As Nilu listens, the interviewer talks about the company on-site child care, health insurance, dental plan, and vacation time. The interviewer is discussing

As Nilu listens, the interviewer talks about the company on-site child care, health insurance, dental plan, and vacation time.  The interviewer is discussing

a. incentives.
b. compensation.
c. pay.
d. benefits.
e. wages.

Ans: E