_was started by Motorola in the mid-1980's as a basis for measuring the quality of a process rather than the products it produces.

_was started by Motorola in the mid-1980's as a basis for measuring the quality of a process rather than the products it produces.


a) ISO
b) TickIT
c) Six Sigma
d) Capability Maturity Model (CMM)
e) None of the above