As a manager, you are interested in developing behavioral questions for an interview. Knowing that there is team conflict at times on your unit, which of the following questions would satisfy your interest in behavioral questions?
a. Tell me about a time you were involved in a conflict related to a project. What was your role in the conflict? In the resolution of the conflict?
b. If you were to employ one strategy for managing conflict, what would it be?
c. What is your preferred style of conflict resolution?
d. How effective are you in working in a group? In dealing with conflict?
ANS: A
Behavioral questions seek demonstrated examples of behavior from the candidate's past experiences and concentrate on job-related functions and accomplishments.