Jan is an average salesperson. She tends to make her sales quota four out of every five months. Last month she closed the largest sale that her company has ever made in its history. Even though there is no indication that she is now an exceptional salesperson, her supervisor ranked her as one. This is an example of how a _____ error can influence a performance appraisal.

Jan is an average salesperson. She tends to make her sales quota four out of every five months. Last month she closed the largest sale that her company has ever made in its history. Even though there is no indication that she is now an exceptional salesperson, her supervisor ranked her as one. This is an example of how a _____ error can influence a performance appraisal.

Jan is an average salesperson.  She tends to make her sales quota four out of every five months.  Last month she closed the largest sale that her company has ever made in its history.  Even though there is no indication that she is now an exceptional salesperson, her supervisor ranked her as one.  This is an example of how a _____ error can influence a performance appraisal.


a. halo
b. leniency
c. recency
d. frequency
e. vestibule

Ans: C