According to the Job Characteristics Model, a telemarketing employee who is provided a list of calls to make and a standardized script to follow would score

According to the Job Characteristics Model, a telemarketing employee who is provided a list of calls to make and a standardized script to follow would score



A) high on feedback
B) low on task identity
C) high on autonomy
D) low on autonomy


Answer: D


OBE

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