_____ involves correcting errors using past routines and present policies.
A) Process reengineering
B) Single-loop learning
C) Double-loop learning
D) Continuous improvement process
E) Organizational reaction
Answer: B
_____ involves correcting errors using past routines and present policies.
A) Process reengineering
B) Single-loop learning
C) Double-loop learning
D) Continuous improvement process
E) Organizational reaction
Answer: B