The three-step description of the change process as unfreezing, movement, and refreezing was proposed by ________.
A) Tom Peters
B) Kurt Lewin
C) Edward Deming
D) Peter Senge
E) Kotter
Answer: B
The three-step description of the change process as unfreezing, movement, and refreezing was proposed by ________.
A) Tom Peters
B) Kurt Lewin
C) Edward Deming
D) Peter Senge
E) Kotter
Answer: B