___ is a kind of one-on-one communication used by managers to improve an employer's on-the-job performance or behavior.
a. downward guidance
b. coaching
c. counseling
d. leading
e. supportive supervision
Answer: B
___ is a kind of one-on-one communication used by managers to improve an employer's on-the-job performance or behavior.
a. downward guidance
b. coaching
c. counseling
d. leading
e. supportive supervision
Answer: B