In the recovery period, which type of firms have the best possible chance to create loyal customers by providing exceptional service?

In the recovery period, which type of firms have the best possible chance to create loyal customers by providing exceptional service?

In the recovery period, which type of firms have the best possible chance to create loyal customers by providing exceptional service?








a. Brands
b. Sick units
c. Providers of superior services at lower prices
d. Price skimmers











Answer: C