Which of the following is a market research and personalization method that uses customer data to predict, based on formulas derived from behavioral sciences, what other products or services a customer may enjoy, extending predictions to other customers with similar profiles?

Which of the following is a market research and personalization method that uses customer data to predict, based on formulas derived from behavioral sciences, what other products or services a customer may enjoy, extending predictions to other customers with similar profiles?







A) viral marketing
B) stickiness
C) collaborative filtering
D) search advertising










Answer: C


E Commerce

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