Knowledge workers are people who succeed by adding value to information.
Answer: T
Knowledge workers need selling skills to communicate their knowledge to consumers.
Answer: T
Managers do not need sales skills because they need to obtain information from clients, not communicate information to clients.
Answer: F
Firms that hire professionals such as accountants and engineers usually hire separate sales staff so the professionals do not have to sell.
Answer: F
Once an entrepreneur's company is successful, the entrepreneur no longer has to sell.
Answer: F
A Business Development Manager is in the sales department.
Answer: T
Salespeople today need to have more education and skills than salespeople did in the past.
Answer: T
Salespeople who are promoted to management make more money than do their coworkers who stay in sales.
Answer: F
Sales positions can be a good track for promotion to supervisory-management positions.
Answer: T
The highest compensation for salespeople generally goes to those focusing on transactional sales.
Answer: F
Examples of service industries include convention centers, banking, and advertising.
Answer: T
The growth rate for service companies continues to be much higher than the growth rate for companies that are product-led.
Answer: F
The primary goal of a detail salesperson is to develop goodwill and stimulate demand for products.
Answer: T
A sales representative for Dell who is selling a new form of sophisticated routing-to-server software would probably be classified as a sales engineer.
Answer: T
Born salespeople have an advantage over people who learn selling skills through training.
Answer: F