For years, fryer chickens sold in grocery stores were perceived to be a rather generic product--one brand of chicken was much like another. Then Frank Perdue began an advertising campaign to tell consumers that his brand of chicken was more tender, therefore a better choice. Perdue brought ___ to the marketing of fryer chickens.

For years, fryer chickens sold in grocery stores were perceived to be a rather generic product--one brand of chicken was much like another. Then Frank Perdue began an advertising campaign to tell consumers that his brand of chicken was more tender, therefore a better choice. Perdue brought ___ to the marketing of fryer chickens.


a. perceptual mapping
b. product differentiation
c. psychographic targeting
d. market innovation
e. cannibalization


ANSWER: b