A physician is loudly and publicly berating one of the nurse's staff members in the hallway of the nursing home for not documenting a patient's blood sugar that morning prior to him making rounds. What is the nurse manager's best and most assertive response in this situation?

A physician is loudly and publicly berating one of the nurse's staff members in the hallway of the nursing home for not documenting a patient's blood sugar that morning prior to him making rounds. What is the nurse manager's best and most assertive response in this situation?


a.  send the staff member home immediately to appease the physician
b.  fire the staff member and write a report of the physician's complaint
c.  ask the physician and staff member to step into her private office to discuss the matter
d.  assist the physician in reprimanding the staff member in public


Gerontological Nursing

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