San Antonio employees in a multitude of occupations are fearful of losing their jobs due to the recent spate of corporate merger, acquisition, and consolidation activity in the region. Employees also are concerned that they are not being paid as highly as their counterparts in other cities. They are interested in joining a union to protect themselves. The next step is to
a. hire a binding arbitrator to settle grievances.
b. hold certification elections.
c. hold a decertification election.
d. engage in collective bargaining.
e. collect employee signatures on authorization cards.
Ans: A