Three broad categories of definitions of quality are

Three broad categories of definitions of quality are

Three broad categories of definitions of quality are 


1. a. product quality, service quality, and organizational quality
2. b. user-based, manufacturing-based, and product-based
3. c. internal, external, and prevention
4. d. low-cost, response, and differentiation
5. e. Pareto, Shewhart, and Deming

Answer: b