On average, what percentage of customers complains when they are unhappy with service?
a. 0 percent
b. 5-10 percent
c. 15-25 percent
d. 30-50 percent
e. 60-75 percent
Answer: B
On average, what percentage of customers complains when they are unhappy with service?
a. 0 percent
b. 5-10 percent
c. 15-25 percent
d. 30-50 percent
e. 60-75 percent
Answer: B